Care Certificate
Level:
CPD
Duration:
3 hrs
Course code:
TD/2025/09015
Max group:
12
Develop the skills to provide quality care in healthcare and support roles
Course Summary
Care Certificate
The Care Certificate course is designed to provide healthcare professionals, caregivers, and support workers with the essential skills and knowledge required to deliver high-quality care in a variety of settings. This course covers the fundamental areas of patient care, focusing on communication, safeguarding, health and safety, person-centered care, and basic healthcare principles. It is suitable for those entering the care profession or those looking to refresh their understanding of key care practices. By completing this course, participants will be better equipped to provide compassionate, effective, and safe care, ensuring the dignity and well-being of individuals in their care. Key Learning Objectives: Understand the principles of person-centered care and dignity Develop communication skills for effective patient interaction Learn key health and safety procedures and infection control Understand safeguarding, confidentiality, and duty of care Explore the importance of mental health awareness and equality in care Gain practical skills in assisting with daily living activities and promoting independence By the end of this course, participants will be ready to demonstrate competence in essential care practices and provide a high standard of care across various health and social care environments. Target Audience: New healthcare and social care workers Caregivers and support staff in healthcare settings Individuals seeking to develop skills for care roles
Course Contents
Introduction to the Care Certificate
Overview and importance in healthcare and social care
Key standards and competencies
Person-Centered Care
Understanding the needs and preferences of individuals Promoting dignity, respect, and independence
Communication Skills
Effective communication techniques with individuals and teams Listening, empathy, and using appropriate methods
Safeguarding and Protection
Identifying and responding to abuse or neglect
Understanding safeguarding policies and practices
Health and Safety in Care
Infection control, manual handling, and risk assessments
Safe working practices and maintaining a safe environment
Basic Care Skills
Assisting with daily living activities (e.g., mobility, personal care, nutrition)
Supporting individuals with healthcare needs
Mental Health and Well-being
Understanding mental health conditions and promoting mental well-being
Recognizing signs of distress and responding appropriately
Equality, Diversity, and Inclusion
Promoting equality and respecting diversity in care settings
Addressing discrimination and supporting inclusive care
Duty of Care and Confidentiality
Understanding legal and ethical responsibilities
Maintaining confidentiality and respecting privacy
Conclusion and Assessment
Summary of competencies
Final assessment and certification
Assessment
The instructor conducts a single written assessments at the end of the course. Upon successful completion, learners will receive a three-year Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Level 6 in Scotland). No external assessors are required for this qualification.
Duration
The course requires a minimum of 7 hours, distributed over the day. While it is ideal to complete the course in one day, we can adjust the schedule to suit your specific needs, as long as the course is completed within 3 weeks of starting and each training session lasts at least two hours.
Certification Validity
This qualification has no formal expiry, however regular CPD and updates are recommended.
Further Information - Course Numbers
A maximum of 12 students can be accommodated on this course and all candidates must be a minimum of 18 years of age to qualify.
Assessment method: Activities, test paper.
Pre-requisite: None
Suggested progression:
recommended refresher training and CPD;