Equality and Diversity
Level:
CPD
Duration:
3 hrs
Course code:
TD/2025/09037
Max group:
12
Promote inclusion and respect by understanding equality and diversity in healthcare
Course Summary
Equality and Diversity
This course is designed to empower healthcare professionals with the knowledge and skills to create inclusive and equitable environments. Participants will explore the principles of equality and diversity, understand the impact of discrimination, and learn how to promote respectful, person-centred care. The course addresses legal and ethical responsibilities, cultural competence, and practical strategies to embrace diversity in daily practice. By the end of the course, attendees will be equipped to foster a workplace culture that values and respects all individuals, ensuring better outcomes for patients and teams alike. Key Learning Objectives: Understand the Principles of Equality and Diversity: Define equality, diversity, and inclusion within the healthcare context. Recognise the importance of promoting fairness and eliminating discrimination. Explore Legal and Ethical Responsibilities: Understand key legislation, including the Equality Act 2010. Learn about protected characteristics and how they apply in healthcare settings. Recognise and Address Discrimination: Identify different types of discrimination, including unconscious bias. Learn strategies to challenge and address discriminatory behaviour. Promote Inclusive Practices: Develop skills to deliver person-centred care that respects individual differences. Understand the role of cultural competence in improving patient care. Enhance Communication Skills: Learn to communicate effectively and respectfully with diverse groups. Understand the importance of active listening and empathy in interactions. Create a Positive Workplace Culture: Foster teamwork and mutual respect among colleagues. Promote diversity and inclusion as core values in healthcare environments. Support Diverse Patient Needs: Recognise and respond to cultural, religious, and individual preferences. Understand how diversity influences patient experiences and outcomes. Reflect on Personal Practice: Identify personal biases and areas for improvement. Develop an action plan to enhance equality and diversity in your role. By completing this course, participants will gain a comprehensive understanding of equality and diversity principles and the confidence to apply them effectively in healthcare settings, ensuring a more inclusive and supportive environment for all.
Course Contents
Introduction to Equality and Diversity Definitions of equality, diversity, and inclusion
Importance of promoting equality and diversity in healthcare
Key concepts: fairness, respect, dignity, and inclusion
Legal Framework and Ethical Responsibilities
Overview of the Equality Act 2010 and protected characteristics
Legal obligations for healthcare professionals and organisations
Ethical principles: respect, non-discrimination, and justice
Understanding Discrimination and Bias Types of discrimination: direct, indirect, harassment, and victimisation
Recognising unconscious bias and its impact on decision-making
Strategies to challenge discriminatory behaviours and practices Inclusive Healthcare Practices
Delivering person-centred care that respects individual differences
Understanding cultural competence and its role in healthcare
Adapting care to meet diverse cultural, religious, and personal needs
Communication Skills for Diversity and Inclusion
Building effective communication strategies for diverse groups
Active listening and empathy in patient and colleague interactions
Overcoming language and cultural barriers in communication
Promoting Diversity in Teams and Workplaces
Fostering teamwork and mutual respect among colleagues
Benefits of diversity in the workplace for patient care and innovation
Strategies to create an inclusive and supportive organisational culture
Understanding the Impact of Inequality
How inequality affects health outcomes and access to care
Identifying and addressing health disparities in diverse populations
Case studies highlighting the impact of inclusive practices on care quality
Supporting Marginalised and Vulnerable Groups
Recognising and addressing barriers faced by vulnerable populations
Providing tailored support for individuals with disabilities, LGBTQ+ patients, and others Advocating for equity in healthcare delivery
Practical Scenarios and Case Studies
Analysing real-life scenarios to apply equality and diversity principles
Role-playing to address challenging situations effectively
Group discussions to share best practices and insights
Self-Reflection and Continuous Improvement
Identifying personal biases and areas for growth
Setting goals to improve inclusivity in professional practice
Resources for continued learning and development
Summary and Action Planning
Recap of key learning points and their practical applications
Developing an individual action plan for promoting equality and diversity
Assessment
The instructor conducts a single written assessments at the end of the course. Upon successful completion, learners will receive a three-year Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Level 6 in Scotland). No external assessors are required for this qualification.
Duration
The course requires a minimum of 7 hours, distributed over the day. While it is ideal to complete the course in one day, we can adjust the schedule to suit your specific needs, as long as the course is completed within 3 weeks of starting and each training session lasts at least two hours.
Certification Validity
This qualification has no formal expiry, however regular CPD and updates are recommended.
Further Information - Course Numbers
A maximum of 12 students can be accommodated on this course and all candidates must be a minimum of 18 years of age to qualify.
Assessment method: Activities, test paper.
Pre-requisite: None
Suggested progression:
recommended refresher training and CPD;