Person-centred Care
Level:
CPD
Duration:
3 hrs
Course code:
TD/2025/09061
Max group:
12
Learn to provide compassionate, individualized care that empowers and respects each person’s needs
Course Summary
Person-centred Care
This course is designed to equip healthcare professionals, caregivers, and social service providers with the knowledge and skills to deliver person-centred care. By focusing on the individual's unique preferences, values, and needs, participants will learn how to foster a more compassionate, respectful, and holistic approach to care. Through practical examples, case studies, and interactive discussions, students will develop a deeper understanding of how to prioritize the person in all aspects of their care journey. Key Learning Objectives: Understand the principles and philosophy of person-centred care. Recognize the importance of communication and building trust in relationships with those in care. Develop skills to assess and respond to the individual needs and preferences of people under care. Learn to collaborate with individuals, families, and multidisciplinary teams in care planning. Explore techniques to promote dignity, autonomy, and empowerment in care settings. Address common challenges and barriers to implementing person-centred care effectively. Understand the role of cultural competence and diversity in providing inclusive care. By the end of this course, participants will be able to create a care environment where individuals feel respected, valued, and fully involved in decisions about their own care.
Course Contents
Introduction to Person-Centred Care
Definition and Key Principles of Person-Centred Care
The Importance of Person-Centred Care in Modern Healthcare
Historical Context and Evolution of Person-Centred Approaches
Core Values: Dignity, Respect, and Autonomy Benefits of Person-Centred Care for Individuals and Health Systems
Building Effective Communication Skills Active Listening and
Empathy in Care Settings Verbal and Non-Verbal Communication Techniques
Overcoming Communication Barriers
Building Trust and Rapport with People in Care Using Language to Empower and Support Autonomy
Understanding the Individual’s Needs
Holistic Assessment: Physical, Emotional, Social, and Spiritual Needs
Person-Centred Care Planning: Collaborative Approaches Setting Goals with the Individual and Family Involvement
Recognizing and Valuing Diversity in Needs and Preferences
Adapting Care to Different Life Stages and Conditions
Empowerment and Choice in Care Promoting Autonomy and Self-Determination
Informed Consent: Principles and Practices Supporting Decision-Making and Advocacy Creating Environments That Support Empowerment Dealing with Challenging Situations: Balancing Safety with Autonomy
Person-Centred Practices in Different Care Settings
Person-Centred Care in Hospitals, Clinics, and Long-Term Care Implementing Person-Centred Approaches in Home Care and Community Settings
Working with Families and Carers in Care Planning
Integrating Person-Centred Care in Multidisciplinary Teams
Ethical and Legal Considerations in Person-Centred Care
Cultural Competence in Person-Centred Care
Understanding Cultural Differences in Health Beliefs and Practices
Providing Inclusive Care for Diverse Populations
Overcoming Biases and Stereotypes in Care
Sensitivity to Cultural and Religious Needs Tailoring Person-Centred Approaches to Diverse Communities
Challenges and Barriers to Person-Centred Care
Identifying Systemic and Organizational Barriers
Addressing Resource Constraints in Person-Centred Care
Overcoming Resistance from Healthcare Professionals or Families
Ethical Dilemmas and Conflicts in Care
Developing Solutions and Strategies for Effective Implementation
Practical Tools and Techniques for Person-Centred Care
Person-Centred Care Plans: Templates and Examples Using Technology to Enhance Person-Centred Care
Person-Centred Documentation and Record-Keeping Techniques for Regular Monitoring and Review of Care Plans
Assessment
The instructor conducts a single written assessments at the end of the course. Upon successful completion, learners will receive a three-year Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Level 6 in Scotland). No external assessors are required for this qualification.
Duration
The course requires a minimum of 7 hours, distributed over the day. While it is ideal to complete the course in one day, we can adjust the schedule to suit your specific needs, as long as the course is completed within 3 weeks of starting and each training session lasts at least two hours.
Certification Validity
This qualification has no formal expiry, however regular CPD and updates are recommended.
Further Information - Course Numbers
A maximum of 12 students can be accommodated on this course and all candidates must be a minimum of 18 years of age to qualify.
Assessment method: Activities, test paper.
Pre-requisite: None
Suggested progression:
recommended refresher training and CPD;