Working with the Families of Children in Residential Childcare
Level:
CPD
Duration:
3 hrs
Course code:
TD/2025/09098
Max group:
12
Learn effective strategies for collaborating with families to support children in care settings.



Course Summary
Working with the Families of Children in Residential Childcare
This course provides professionals in residential childcare with the skills and knowledge to effectively engage and collaborate with families of children in care. It explores the importance of family involvement in a child's development, focusing on creating positive partnerships with parents and guardians to enhance the child's well-being and stability. Participants will learn how to communicate effectively, build trust, and manage complex family dynamics, while also navigating legal and ethical considerations. The course emphasizes a family-centered approach to care, promoting a holistic model of support that benefits both children and their families. Key Learning Objectives: Understanding the Role of Families in Residential Childcare The significance of family involvement in the care and development of children in residential settings. Recognizing the emotional and psychological impact of separation on both children and families. How family engagement can improve outcomes for children in care. Building Positive Relationships with Families Strategies for establishing trust and effective communication with families of children in residential care. Creating a collaborative approach that empowers families to be active participants in their child’s care. Overcoming barriers to communication, such as emotional distress, language, or cultural differences. Managing Complex Family Dynamics Navigating difficult family situations, including conflict, mistrust, or parental concerns. Identifying and addressing issues such as substance misuse, mental health, or domestic violence within families. Understanding the importance of setting boundaries and maintaining professional boundaries with families. Legal and Ethical Considerations Understanding the legal framework governing family involvement in childcare decisions (e.g., Children Act 1989, Care Planning regulations). Balancing the rights of children, families, and professionals in a way that prioritizes the child’s best interests. Safeguarding children while supporting family involvement in care planning. Family Support Plans and Collaborations Developing family support plans that focus on reunification, family therapy, or improving family relationships. Working with external agencies, such as social services, therapists, or community groups, to support families. The role of family meetings, review processes, and multi-agency collaboration in residential childcare settings. Cultural Sensitivity and Inclusivity Understanding and respecting the cultural, social, and religious backgrounds of families. Incorporating cultural awareness into care plans and communication strategies. Adapting approaches to family engagement to be inclusive and respectful of diversity. Promoting Positive Outcomes for Children How involving families in decision-making can enhance the stability and development of children in care. Encouraging family-based solutions that foster healthy relationships and reunification where appropriate. Evaluating the impact of family involvement on the child’s emotional and social development. Practical Skills and Case Studies Applying knowledge through case studies, role-playing scenarios, and group discussions. Developing practical skills for handling challenging situations and improving family relationships. Best practices for facilitating family meetings and ensuring that all voices are heard in care planning.





Course Contents
Module 1: Introduction to Family Engagement in Residential Childcare
Importance of family relationships on children’s well-being in care
Family engagement’s role in improving child outcomes
Child’s right to maintain family contact (Children Act 1989)
Role of residential childcare workers in supporting family relationships
Balancing safeguarding and family involvement in decision-makingModule 2: Building Trust and Communication with Families
Key communication skills for working with families
Active listening and emotional support techniques
Overcoming barriers: emotional distress, mistrust, cultural differences
Creating collaborative relationships while maintaining professional boundaries
Empowering families as active participants in care decisionsModule 3: Navigating Complex Family Dynamics
Identifying family challenges: trauma, substance misuse, mental health, domestic violence
Approaching challenging situations with empathy and professionalism
Managing emotional reactions and protecting wellbeing
Conflict resolution and mediation techniques
Maintaining neutrality and using external support for family issuesModule 4: Legal and Ethical Considerations in Family Involvement
Understanding the Children Act 1989 and related legislation
Balancing child welfare, family rights, and professional duties
Legal considerations around reunification, visitation, and decision-making
Safeguarding children during family involvement
Recognizing and reporting safeguarding concernsModule 5: Developing and Implementing Family Support Plans
Creating individualized family support plans
Assessing child and family needs for effective care planning
Setting realistic goals for reunification or positive relationships
Collaborating with social services, therapists, and external professionals
Coordinating multi-agency meetings and reviewsModule 6: Cultural Sensitivity and Inclusivity in Family Engagement
Respecting cultural, religious, and ethnic influences on family dynamics
Incorporating cultural sensitivity into care plans and communication
Adapting family engagement approaches based on cultural contexts
Ensuring inclusivity for all family members and diverse family structures
Balancing family values with child’s best interestsModule 7: Managing Emotional and Professional Boundaries
Maintaining professional boundaries while building trust
Handling emotional or difficult situations with focus on child welfare
Balancing empathy and objectivity
Self-care strategies for childcare workers
Recognizing burnout and seeking supervision and supportModule 8: Best Practices for Family Meetings and Collaborative Decision Making
Organizing and facilitating effective family meetings
Ensuring all family members are heard
Using meetings to set goals, review progress, and address concerns
Documenting family meetings professionally
Regular reviews and updates of care and support plans
Tracking and adjusting family engagement strategiesModule 9: Promoting Positive Outcomes for Children through Family Involvement
Impact of family engagement on child’s emotional, social, and psychological development
Linking family support to positive long-term outcomes
Role of childcare workers in supporting family involvement
Preparing children and families for reunification
Supporting transitions and reintegration into home life or ongoing family involvement

Assessment
The instructor conducts a single written assessments at the end of the course. Upon successful completion, learners will receive a three-year Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Level 6 in Scotland). No external assessors are required for this qualification.
Duration
The course requires a minimum of 7 hours, distributed over the day. While it is ideal to complete the course in one day, we can adjust the schedule to suit your specific needs, as long as the course is completed within 3 weeks of starting and each training session lasts at least two hours.

Certification Validity
This qualification has no formal expiry, however regular CPD and updates are recommended.



Further Information - Course Numbers
A maximum of 12 students can be accommodated on this course and all candidates must be a minimum of 18 years of age to qualify.
Assessment method: Activities, test paper.
Pre-requisite: None
Suggested progression:
recommended refresher training and CPD;