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Refund / Return Request

Please complete all sections of this form. Once approved, your refund will be processed within 3 - 5 working days. Returns will also be processed and refunded once received within 3 - 5 working days.

PRIVACY POLICY

Refund / Return Request

Request Type (please select one):

Request Type (Please Tick One):
Refund (cancel order)
Return (of delivered goods)

Customer Details

Multi-line address

Order Information

Date of Purchase
Day
Month
Year

Items Affected

Reason for Request

Reason for Request

Preferred Outcome

Preferred Outcome
Refund
Credit
Exchange
Preferred refund method (If applicable)
Original payment method
Bank transfer

Bank Details (if Required)

Additional Comments:

Declaration

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Stockton Business Centre,

70-74 Brunswick St,

Stockton-on-Tees,

TS18 1DW

tel. 0330 223 5596

email. info@traindirect.co.uk

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Opening Hours:

Monday - Friday 0900-1730

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