Troubleshooting an AED

Like any electronic device, an automated external defibrillator (AED) can sometimes need a little troubleshooting help. Fortunately, an AED takes the guesswork out and will provide a troubleshooting message for the user. Here are some common issues and how to address them.

Like any electronic device, an automated external defibrillator (AED) can sometimes need a little troubleshooting help. Fortunately, an AED takes the guesswork out and will provide a troubleshooting message for the user. Here are some common issues and how to address them.


First off, don’t panic! AEDs are designed to detect problems during use and guide you through correc­tive actions. If a troubleshoot­ing message occurs at any time, stay calm and follow the AED’s audio and visual instructions. If the AED indicates:


A problem with the pads: The pads are not completely adhered to the skin or there is a poor connection to the AED. Press pads firmly, especially in the centre, to make sure they are adhering well. A wet chest or thick chest hair may prevent the pads from sticking. Ensure that the chest is dry, and quickly shave the hair in the areas where the pads will be placed. Also make sure the pads’ cable connector is firmly connected to the AED.


Analysis has been inter­rupted due to movement: Stop all sources of movement, such as chest com­pressions or rescue breaths.


Battery needs replacement: There may be only enough energy for a limited number of shocks and only a few more minutes of opera­tion. If the AED fails to operate, the depleted battery should be removed and replaced with a new one. If a battery needs replacement during resuscitation, it should be replaced during a CPR interval.


Remember, when it becomes necessary to troubleshoot an AED, CPR should be provided, without interruption, until the problem is corrected, or another AED becomes available.


Pauses of CPR lasting longer than 10 seconds should be avoided.


Sometimes there can be a little confusion with some models if it’s the battery or the pads that need replacing. Pads should have an expiration date on them, but if you are ever unsure feel free to give us a call and we will talk you through the process.


We offer free advice in the purchase, installation and training of AED’s, if you have any question please feel to call on 0330 223 5596 or email info@train-direct.co.uk


Check out our latest AED offers at www.traindirect.co.uk/shop


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